Privacy Policy
Welcome to The Sleep Oak (“Company”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://thesleepoak.com/ (the “Website”).
1. Information We Collect
We collect the following personal information from users when they interact with our Website:
Personal Details: Name, email, phone number, and address.
Payment Information: Payment details when purchasing a product (processed via third-party payment provider Razorpay).
Account Information: If you create an account, we store login credentials and preferences.
Cookies & Tracking Data: Information collected via cookies and analytics tools to enhance user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
To process and fulfill orders, including delivery and customer service support.
To improve our Website, products, and customer experience.
To send updates, promotional content, and offers (only if opted-in).
To detect and prevent fraudulent transactions or security threats.
3. Payment Processing
We do not store or process payment details directly. All transactions are handled securely through Razorpay. We also offer Cash on Delivery (COD) as a payment option.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to:
Remember user preferences and improve browsing experience.
Analyze website traffic and optimize performance.
Serve personalized content and advertisements.
Users can disable cookies through their browser settings; however, some Website features may not function properly without them.
5. Data Security
We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Sharing
We do not share or sell your personal data to third parties. However, we may share necessary details with logistics partners for order fulfillment and delivery.
7. User Accounts & Guest Checkout
Customers can purchase products either as a guest or by creating an account. If you register, we store your login credentials securely.
8. Your Rights & Choices
You can update or delete your account information by logging into your profile.
You can opt-out of promotional emails by clicking the unsubscribe link.
You may contact us to request access or deletion of your personal data.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
The Sleep Oak
SY NO 870/2, INDUSTRIAL ESTATE, OPP RANE ENGINE VALES LTD LANE, MEDCHAL, Medchal – Malkajgiri
Email: info@thesleepoak.com
Phone: 7093837545
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page. With whom is your personal information shared? We do not share customer information collected on the website with anybody. Sheela Foam Limited is the sole user of such information, and this information is used to contact the users for further promotions and sharing product-related information only. We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. You may always submit concerns regarding this Privacy Policy via email to info@thesleepoak.com and we will respond to all reasonable concerns or inquiries.